Job Description
Commercial Relocation Consultant
MAC Relocation Company Description:
MAC Relocations is one of a suite of portfolio companies within a privately held equity company, Wurkwel Ventures, out of the Chicago market which owns furniture and liquidation companies serving clients in transition. MAC Relocations was established by industry professionals from the logistics, relocation, storage, and installation industry who have over 100+ years of combined experience. We have the knowledge, flexibility and capability to the preferred your end to end logistics solution as we take a creative and strategic approach to make sure our services fit the needs of our clients.
Job Summary: Commercial Relocation Consultant
The Commercial Relocation Consultant will be a customer service focused, self-starter who also has an understanding of financials and gross profit models. This individual will play a pivotal role in building and nurturing relationships, while guiding our clients through the process of moving their businesses to new locations. Your expertise in business development, project management, logistics coordination, and client relations will ensure that each relocation is executed with precision and excellence.
Key Responsibilities:
Client Interaction:
Participate in walk-thrus and meetings with clients to determine scope of work and parameters that influence the scope and execution of the work.
Correspond with clients to collect all relevant service and/or product information for complete inventory.
Drives further sales or up-selling opportunities within projects or recurring client.
Utilize our ERP, NetSuite, to manage the client pipeline.
Ensure client is aware, via internal collaboration, regarding schedules, project timelines and status updates to ensure expectations of customers are always successfully met.
Oversee select projects from start to completion ensuring on-time and on-budget performance and to the satisfaction of clients.
Resolve any potential discrepancies by collecting and analyzing information.
Inventory:
Identify labor, time requirements, material, as well as products (as applicable) by manufacturer, type, finishes, condition, and other factors necessary for evaluation and cataloging.
Obtain precise inventory counts and product specifications.
Obtain print-ready photos for marketing and sales.
Maintain cost database by entering and backing up relevant data.
Estimate & Propose:
Utilize standardized technology format and process to assemble onsite inventory data into spreadsheets with corresponding pictures.
Identify and gather specs for estimating purposes, including, but not limited to; labor, material, time requirements, blueprints, and related documents.
Create deal sheet(s) by computing costs following performed analysis of all project variables.
Present prepared estimates by assembling and displaying numerical and descriptive information.
Quote and negotiate respective projects to maximize overall ROI.
Desired Qualifications:
3+ years of experience in commercial relocation, project management, or a related field within facility, labor, and/or building services.
Strong project management skills, with the ability to manage multiple tasks and deadlines simultaneously within a fast-paced environment.
Problem-solving abilities and a proactive approach to addressing challenges.
Proficiency in using project management software and tools.
Knowledge of commercial moving industry trends and best practices.
Attention to detail and a commitment to delivering high-quality service.
Ability to work collaboratively with clients, vendors, and internal teams.
Strong organizational skills and the ability to adapt to changing circumstances.
Excellent analytical skills and understanding of financials as well as Gross Profit models
Connections within the facility services, demo contracting and commercial moving networks is a huge plus.
Must be entrepreneurial minded with excellent follow up and strong closing skills.
Ideal Skill Sets & Profile
Personality: Self-motivated, professional demeanor, organized, analytical, resourceful, quick study, excellent communicator, strong work ethic, high energy, positive, team player.
Knowledge: Comfortable with technology, at ease with customers.
Motivations: Delighting customers, long term career, professional growth, organizational growth, working in a team environment.
Technology: Knowledge of MS Office Suite, NetSuite or previous experience utilizing a CRM system is a huge plus.
Additional Perks!
As a MAC Relocations team member, you will enjoy a collaborative, fast paced and fun environment with strong visibility and the ability to be a strong contributor to the growth of the organization!
As a MAC Relocations team member, you will enjoy a collaborative, fast paced and fun environment with strong visibility and the ability to be a strong contributor to the growth of the organization!
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