Job Description

Impact Staffing International (ISI) is looking for a skilled Contract Funder for a contract to hire position to join our client, a manufacturing agricultural and construction equipment company located in Grapevine, TX. The Contract Funder will fund retail installment contracts and lease agreements that are accurate and complete, review contracts processed by temporary staff when necessary to ensure accuracy prior to funding, contact dealers as necessary for corrections and missing documents and provide support to dealers to ensure that contracts are funded in a timely manner while meeting SOX compliance policies.

PRINCIPAL ACTIVITIES : This position does the following in accordance with all applicable Federal, State and local laws / regulations and the Company’s policies, procedures and guidelines.

Day-to-Day Responsibilities :

• Fund retail installment contracts and lease agreements that are fully processed and contact dealers when necessary.
• Process substitutions of collateral, retail installment contracts and lease agreements cancellations and CSRs.
• Correspond with dealers to request required funding documents or necessary corrections for retail installment contracts and lease agreements that are incorrect or incomplete.
• Review processed retail installment contracts and lease agreements when necessary for accuracy and assist with processing issues.
• Timely follow-up with dealers for corrections or additional documentation for retail installment contracts and lease agreements being held for funding.
• Answer internal employee questions relating to funding and problem retail installment contracts and lease agreements and route customer calls to appropriate department(s).
• Other duties as assigned by management.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent required.
• Experience in a role focused on productivity, daily/monthly goals and metrics
• 2 years of college course completion preferred.
• 4 years of customer service experience preferred.
• Ability to type 30+ w.p.m.
• Experience with Microsoft Office Suite required

BENEFITS:

• Health, dental, and medical insurance
• 401(K)
• Amazing company culture

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