Customer Service Associate Job at GEICO, Port Washington, NY

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  • GEICO
  • Port Washington, NY

Job Description

Join GEICO and embark on a rewarding career that aligns with your ambitions and opens doors to endless possibilities.

As a pivotal member of our team, you will help maintain our esteemed brand by providing quality coverage and exceptional service to millions of customers.

We prioritize your growth and satisfaction through The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

As a Customer Service Associate, you will thrive in our in-office location in Melville, NY, earning $21.88 per hour, which translates to an annual salary of $44,075. This is an opportunity for those who enjoy solving problems and assisting others. In this role, you will be the primary contact for customers, addressing billing inquiries, making policy adjustments, and offering personalized recommendations. If you are ready to grow your career in a supportive environment with ample opportunities, we want to hear from you.

Compensation:

Salary: $21.88 per hour / $44,075 annually

This is an in-office position.

Many associates anticipate a base salary increase of 10% within their first year. High-performing associates can see increases of up to 15%!

Qualifications & Skills:

  • Must be able to commute to our Melville NY location.
  • 12+ months of contact center or customer service experience preferred.
  • Demonstrated ability to provide exceptional customer service through expertise and active listening.
  • Ability to excel in a fast-paced, high-volume call center environment.
  • Eagerness to learn new skills and adapt to changes quickly.
  • Open to feedback for performance improvement and professional development.
  • Strong computer skills and ability to multitask effectively.
  • Minimum high school diploma or equivalent required.

Education/Certifications:

  • Bachelor's degree or higher preferred.
  • Active Personal Lines or P&C license preferred.

Annual Salary Range:

$21.88 - $34.60

Salary offerings are influenced by multiple factors including job responsibilities, candidate experience, education, location, and market considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: We assist our customers during life's challenges. Our mission is to protect those in need, constantly evolving to meet their needs with innovative solutions.

Great Careers: We offer pathways for learning, growth, and success through tailored development programs, comprehensive training, and mentorship from supportive leaders.

Great Culture: We promote an inclusive work environment centered on integrity and teamwork, valuing diverse perspectives and fostering mutual respect.

Great Rewards: Our compensation and benefits are designed to support your overall well-being, including a competitive salary, 401K with 6% match, performance incentives, and flexible working arrangements.

Our equal employment opportunity policy ensures fair treatment for all associates and candidates regardless of race, gender, age, or background. We accommodate individuals with disabilities and maintain a respectful, inclusive atmosphere where everyone can work effectively.

Job Tags

Hourly pay, Work at office, Flexible hours,

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