Customer Service Representative Job at Axius Technologies Inc., Mason, OH

Ym9OTCs2Mzc1eTFHd1haSmJ6eGV4UXN5
  • Axius Technologies Inc.
  • Mason, OH

Job Description

Job Description

Customer Service Representative (CSR)

Location: Remote (within 1 hour of Mason, OH) | Equipment pickup from Mason, OH required

Duration: Temp-to-Hire

Training: Mon-Fri, 9:00 AM – 5:30 PM (Virtual)

Shifts: Mon-Fri, 8:30 AM – 5:00 PM to 9:00 AM – 5:30 PM

Role Overview

Provide high-quality multi-channel customer support (phone, chat, email, social media, US mail) for Client . Resolve customer issues, escalate unresolved problems, and ensure a positive experience while supporting Retail Client goals. Work remotely in a distraction-free environment and manage company-provided equipment responsibly.

Key Responsibilities

  • Deliver customer support across multiple channels and resolve service/product issues.
  • Escalate unresolved problems appropriately.
  • Maintain professional, accurate, and courteous communication.
  • Meet productivity, quality, and customer satisfaction standards.
  • Set up and return company-provided equipment per guidelines.

Qualifications & Requirements

  • High School Diploma/equivalent preferred (required for permanent conversion).
  • Strong verbal and written English communication skills.
  • Basic math and intermediate PC skills (Microsoft Office, internet, browsers).
  • Remote work capability in a distraction-free space.
  • Ability to pick up, set up, and return company equipment.

Preferred

  • Previous telephonic or in-person customer service experience.
  • Retail or field experience.

Job Tags

Permanent employment, Temporary work, Work at office, Remote work, Shift work,

Similar Jobs

NESCO Inc

Oil Terminal Operator Job at NESCO Inc

 ...Nesco Resource works with a nationwide Oil and Gas company whose headquarters are in San Antonio. They are hiring an Oil Terminal Operator. Must live within one hour drive of Fowlerton, TX (NO Exceptions) . Position includes full benefits package, work truck and work... 

Uniti Med

Travel Nurse RN - Long Term Acute Care Job at Uniti Med

 ...Job Description Uniti Med is seeking a travel nurse RN Long Term Acute Care for a travel nursing job in Petoskey, Michigan. Job Description & Requirements Specialty: Long Term Acute Care Discipline: RN Start Date: 11/17/2025 Duration: 13 weeks Shift... 

The H&K Group

Laborer Job at The H&K Group

 ...site contracting and heavy civil construction services in the following core service areas: complete site and land development, demolition, transportation & structures, water & wastewater, design-build and value engineering and emergency response. Founded in 1971,... 

Confidential

Chief Operating Officer Fashion Industry (New York) Job at Confidential

 ...The client, a growing fashion company with international presence, is seeking a Chief Operating Officer to lead and oversee global operations. The COO will be responsible for designing and optimizing the Supply Chain strategy, supervising Purchasing and Production, ensuring... 

Allpro Parking, LLC

Porter - Memphis Job at Allpro Parking, LLC

 ...Why work with Premium Parking? Competitive Medical, Dental, Vision, & Life Insurance (FT Employees) PTO (FT Employees) Tuition Reimbursement Flexible Scheduling Paid Training Advancement Opportunities across the US What does a Porter do at Premium...