Customer Service Representative (CSR)
Location: Remote (within 1 hour of Mason, OH) | Equipment pickup from Mason, OH required
Duration: Temp-to-Hire
Training: Mon-Fri, 9:00 AM – 5:30 PM (Virtual)
Shifts: Mon-Fri, 8:30 AM – 5:00 PM to 9:00 AM – 5:30 PM
Role Overview
Provide high-quality multi-channel customer support (phone, chat, email, social media, US mail) for Client . Resolve customer issues, escalate unresolved problems, and ensure a positive experience while supporting Retail Client goals. Work remotely in a distraction-free environment and manage company-provided equipment responsibly.
Key Responsibilities
Qualifications & Requirements
Preferred
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