Customer Service Representative - Entry Level - Immediate Hire Job at New Catalyst Incorporated, Louisville, KY

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  • New Catalyst Incorporated
  • Louisville, KY

Job Description

Are you passionate about making a difference in your community ? Join our mission-driven outreach and marketing team, where you'll help bring nonprofit campaigns to life through face-to-face engagement, live events, and grassroots outreach .

This isn’t a call center job—no scripts, no cold calls—just real conversations that drive change and inspire action .

About Us

We partner with leading 501(c)(3) nonprofits, advocacy organizations, and socially responsible brands to raise awareness, engage communities, and build donor support. Through live events and in-person outreach , we create authentic connections that generate real-world impact .

What You’ll Do

As a Customer Service Representative , you’ll be the front-line voice of nonprofit campaigns and socially responsible brands. You’ll help people understand, connect with, and support causes that matter.

Key Responsibilities:

  • Represent nonprofit organizations at live events, fundraisers, and community outreach programs

  • Engage the public in a friendly, professional, and authentic manner

  • Share compelling stories about social causes, nonprofit missions, and community impact

  • Educate individuals on ways to get involved and support nonprofit initiatives

  • Build relationships that foster long-term donor engagement

  • Collaborate with your team to ensure campaign success

  • Uphold company values of integrity, compassion, and professionalism

Who We’re Looking For

No prior experience required! We provide paid training and mentorship to help you succeed.

You’re a great fit if you:

  • Have strong communication and interpersonal skills

  • Are enthusiastic, outgoing, and people-oriented

  • Are passionate about nonprofits, advocacy, or social impact

  • Thrive in fast-paced, public-facing environments

  • Are a team player , reliable, coachable, and eager to grow

  • Are 18+ and legally authorized to work in the U.S.

Why You’ll Love This Job

  • 💰 Paid training in outreach, nonprofit marketing, and donor relations

  • 🚀 Career growth opportunities into leadership and campaign management

  • 🌍 Opportunities to travel and represent causes at major community events

  • 🤝 Inclusive, collaborative team culture that celebrates your contributions

  • 💼 Work that creates real impact in communities nationwide

  • 📚 Develop valuable skills in fundraising, public engagement, and nonprofit marketing

Start Your Purpose-Driven Career

Whether you’re starting your career, pivoting into a meaningful field , or looking for a team that values impact over profit , this is your chance to grow while making a difference.

📢 Apply now to become a Customer Service Representative and help create positive change, one conversation at a time .

Job Tags

Full time,

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