Customer Service Specialist Job at Express Employment, Lynnwood, WA

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  • Express Employment
  • Lynnwood, WA

Job Description

Top Job


Located in Lynnwood, WA


Salary: $21-$24 per hour, DOE

Position: Customer Service Specialist
Type:
Full-Time, Evaluation to Hire (33+ hours/week)
Location:
Lynnwood Pay: $21-$24 per hour, DOE
Schedules: IN OFFICE Monday-Friday, 7AM-3:30PM

Job Details: A manufacturing company in Lynnwood is seeking a Customer Service Specialist to join their team. The client specializes in products for quilting/crafting as well as serves furniture, mattress, automotive, aerospace industries and more.

Responsibilities:

- Entering orders (Microsoft Dynamics
-Answering customer emails (Microsoft Outlook)
-Listening to customers' concerns, issues and questions
-Resolving customers' concerns and answering questions to your best ability
-Assisting with marketing and promotional projects
-Shipping small parcel shipments
-Shipment quotations (FedEx Desktop Customer Tools)
-Ordering office supplies
-Communicating with warehouse staff

Qualifications/Requirements:
- Proficient with Microsoft Office 10; in particular, Word, Excel and Outlook
- This role requires 25% travel to trade shows
- Excellent grammar and computer skills, as well as the understanding of numbers
- Telephone etiquette to handle both incoming and outgoing calls
- Direct, clear communication with clients, co-workers, etc.
- Photoshop and/or Illustrator experience highly preferred (Adobe)

Benefits Available to Eligible Express Associates:

- Medical Plan
- Dental Plan
- Holiday Pay (6 Days Observed)
- 401 (k) Retirement Savings Plan
- Vision/Eyewear Plan
- Life Insurance
- Prescription Drug Reimbursement
- Short-Term Disability
- Referral Bonuses

Express Office: Lynnwood
19009 33rd Ave W Ste 204
Lynnwood, WA 98036
425-775-4903

#ExpressProsLynnwoodWA #2592OS

Express Office: Lynnwood


19009 33rd Avenue West


Suite 204

Lynnwood, WA 98036

Job Tags

Hourly pay, Holiday work, Full time, Temporary work, Monday to Friday,

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