DIGITAL BANKING SPECIALIST Job at Stock Yards Bank and Trust, Louisville, KY

WVlCTSs2bjE0Q2hIejNsR1lUeFh3d1Ewb0E9PQ==
  • Stock Yards Bank and Trust
  • Louisville, KY

Job Description

Job Description

Job Description

As a Digital Banking Specialist, your day will be filled with opportunities to review online applications, communicate with customers as necessary to obtain additional information and ensure the customer has what they need to use digital banking. Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate’s skills to further his/her career goals for advancement within the banking profession.

Responsibilities

Daily responsibilities include, but are not limited to, the following:

  • Set up digital banking accounts for retail and small business customers. Communicate with customers and branch offices as necessary to ensure customer has what they need to use digital banking.
  • Work reports associated with consumer and small business digital banking.
  • Perform maintenance to existing digital banking accounts as required.
  • Assist customer care team with escalated calls concerning digital banking issues
  • Exercise duties and responsibilities in a manner that demonstrates self-accountability and supports a team environment
  • Review and manage new digital banking enrollments
  • Support opening of new accounts through online channel
  • Assist with training new hires and existing team members as needed
  • Support other EBS functions as needed

Job Requirements

The successful candidate will have the following qualifications:

  • High School Diploma or GED Equivalent
  • 1-2 years banking experience
  • 1-2 years internet banking experience
  • Technical aptitude with ability to troubleshoot and assist customers in solving technical issues
  • Ability to recognize and recommend improvements to online banking process and support
  • Excellent communication skills, both verbal and written
  • Professional appearance and demeanor
  • Good phone voice

Benefits

  • 401(k) with a company match of up to 6%
  • ESOP employer match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Cancer / Disease insurance
  • Accident insurance
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Bank paid Life / AD& D insurance
  • Voluntary Life / AD&D insurance
  • Bank paid Short-Term and Long-Term Disability insurance
  • Employee Stock Purchase Plan
  • Employee Assistance Program

Physical Requirements

The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires sitting the majority of the time with limited walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate.

Job Tags

Temporary work, Flexible hours,

Similar Jobs

CNB Bank

CNB Bank, Universal Associate, Full Time Job at CNB Bank

 ...individuals with positive attitudes who provide a specialized banking experience and are empowered to recommend solutions for individual...  ...related to customer satisfaction, product sales, and financial wellness conversations. ATTITUDES Builds positive... 

Marex, Inc.

Strategic Operations Broker Dealer Job at Marex, Inc.

 ..., energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access...  ...Prime Services) for the role of Strategic Operations, Broker Dealer. This role is tasked with manging and implementing the multiple... 

Top Level Promotions

Office Administration Assistant - Work from Home at Top Level Promotions Chula Vista, CA Job at Top Level Promotions

OverviewOffice Administration Assistant - Work from Home job at Top Level Promotions. Chula Vista, CA.Work from Home Office, Data Entry Remote Part-Time/Full-time JobResponsibilitiesThis remote entry-level role includes training for qualified candidates. Depending... 

Necnic Group

CRNA - Anesthesiology job available in Canandaigua, New York Job at Necnic Group

 ...Assistance : Available. Qualifications: Certification : Certified Registered Nurse Anesthetist (CRNA). Experience : Entry-level candidates welcome; no management experience required. Community Overview: Located just 1 hour from Syracuse and... 

Oklahoma State University-Oklahoma City

Assistant Professor (Management Science & Information Systems) Job at Oklahoma State University-Oklahoma City

 ...ASSISTANT PROFESSOR MANAGEMENT SCIENCE AND INFORMATION SYSTEMS DEPARTMENT OKLAHOMA STATE UNIVERSITY STILLWATER CAMPUS The Management Science...  ...designated a National Center of Academic Excellence in IA Education (CAE/IAE) and Research (CAE-R) by the NSA and the Department...