Job Description

Must have cpg sales experience

Must be bilingual in Mandarin

ESSENTIAL DUTIES & RESPONSIBILITIES:Channel Sales Contact distributor sales and communicate with them and build a good relationship of trust. Selling products and providing information for sales support to customers/retailers. Collect and compile informaon on customers, retailers, and market trends. Visit, including traveling to other states for prospective customers to develop new business accounts to ensure continuous and increasing sales revenue. Identify issues and think of proposals that are likely to lead to sales. Create proposals and negotiate with customers. Work together with customers. (visit retailers, HQ meeting etc.) Create and deliver sales materials and presentations to customers in coordination with partner representatives. Arrange store demos, and contact with demo company. Participate in customer and market events when necessary (somemes on weekends). Esmates date of delivery to the customer, based on knowledge of availability and delivery schedules. Provides prompt and excellent service for customers by placing emergency orders and delivering such orders. Receive and review returned, damaged and expired items and create credit memos. Establishes professional customer/vendor relationships with appropriate customer personnel. Professional appearance and demeanor, with ability to exercise good judgment and discretion.

Client Visits Regular store visits, developing proposals, good relationship coordinating with grocery or store managers to obtain approvals to provide the necessary support. Maintain sales floor, provide assistance in stocking customers’ shelves, checking for spoilage and out-of-date products, and seng up POP or customer display. Display, demonstrate, and/or distribute samples, emphasizing salable features of the products at customers ’sites. Collect information that will lead to sales. Gather information by observing the sales floor, other company’s products, promotions, etc.

Administrative Duties Assists in seng up trade show booth and preparing shipment of equipment and materials. Timely prepares and submits reports, including weekly/monthly activity reports and progress, tradeshow reports,business trip reports, expense reports, meeting reports, etc. Logs notes of all activities and update customer profile/customer marketing program details/deals/terms, etc.,into the CRM sales portal. Enter leads and maintains detail pages by keeping up to date with correct information. Review customer deductions and confirm we are geting claims on the right causes. Place disputes ondeductions and assist the accounting team with payment collection as needed. Handles business inquiries by phone, facsimile, and e-mail: investigates and resolves customer problems. Carries out responsibilities in accordance with company policies and applicable laws. Seek continuous improvement, more efficient and less expensive ways and means in work processes. Ability to be reliable, flexible, detail-orientated, and able to maintain confidential information. Maintains high ethical standards in the workplace. Maintains good communication with other managers, staff & outside contacts. Reports all irregular issues and problems to management for solution. Address and escalate client concerns when required and follow up as necessary to ensure satisfactory resolution. Comply with all company policies and procedures while upholding and demonstrating the Company’s values internally and externally. Responsible for maintaining a clean and safe working environment. Perform special projects and other duties as assigned by your supervisor or senior management in compliance with Federal and State Laws.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

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