Job Description

Overview Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns. Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging. People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career. View our Purpose, Inclusion and Citizenship Report. Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating. Team Overview Enterprise Learning is responsible for building new capabilities critical to our firm\'s strategy at speed and scale, ensuring our 50,000 home-office associates and branch team members are reskilled and upskilled to deliver industry-leading Human-Centered Complete Wealth Management. The Learning Experience Designer II is responsible for the design, development, curation, and delivery of multi-modal high-performance learning experiences that build learner capabilities, drive behavior change, and result in the achievement of business and performance outcomes. In this role, you will enable a culture of continuous learning through human-centered learning and performance design. What You'll Do Partner with Learning and Development colleagues, end-users, stakeholders, and leaders to design, develop, curate and deliver impactful, fit-to-purpose learning and development experiences that achieve business outcomes while building learners\' intrinsic motivation to continuously learn and improve. Anticipate and recommend opportunities to optimize learning experiences with a particular emphasis on skill practice and application using a variety of tools and techniques, including scenario-based learning design, intensive case studies, and academies. Build learner capabilities and drive behavioral change using a learner-centered creative design process that involves conducting learner research, co-creating with end-users, prototyping learning experiences that achieve performance outcomes, and ensuring first-time quality at speed and scale. Design and develop adaptive multi-modal learning experiences that accelerate learner adoption through a focus on moments that matter applications and activities that enable performance-based outcomes while protecting learner mindshare through careful curation. Collaborate on the development of learning measurement plans; leveraging the resulting learning insights and measurement reports to monitor, maintain, and optimize learning experiences. Serve as a member of dynamic, autonomous, matrixed teams responsible for the end-to-end implementation of projects in a fast-paced, challenging environment with multiple, competing priorities. Effectively facilitate the delivery of learning experiences, including in-person and virtual development sessions, workshops, and discussion boards. Confidently lead design, development, validation, and user experience research sessions to create the conditions for iterative learner-centered design, resulting in first-time quality at scale. Stay current on research and practices in Learning & Development, experimenting with new applications and processes to optimize learning experiences. Perform other duties as assigned. What Experience You'll Need Master\'s Degree (or equivalent experience) in Education, Organizational Psychology, Human Capital Management, or related field 3+ years of proven experience designing, developing, and curating learning and performance experiences that achieve business objectives, Including: 1+ years of proven experience developing adaptive and/or interactive multi-modal learning and performance solutions Advanced knowledge of Learning Sciences, Instructional Design, Modern Learning Experience Tools and Methodologies Demonstrated proficiency creating learning and performance experiences with Adobe Captivate, Articulate Storyline and Rise, Vyond, Audacity, and Adobe Creativity Cloud Proven experience successfully designing practice- and application-based learning and performance experiences using techniques such as role plays, practice scenarios, case studies, and academies Proven experience using Design Thinking and User Experience Research Principles and Methodologies to develop learning and performance experiences Proficient understanding of the Finance Services Industry Advanced facilitation skills, including the ability to present to executive leaders; the ability to adapt learning experiences to situational needs; and the ability to explain complex concepts to audiences with a variety of backgrounds Advanced verbal and written communication skills, including the ability to moderate virtual communication channels Proven ability to collaborate with a wide variety of colleagues, employing diplomacy to achieve outcomes Applied understanding of Systems Thinking, Root Cause Analysis, and Problem-Solving Methodologies to recommend learning solutions Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday Current INTERNAL home-based associates: While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work. Additional Information Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. Edward Jones\' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm\'s Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page. #J-18808-Ljbffr Edward Jones

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