Job Description

Job Description

Job Description

PLEASE NOTE: THIS IS AN IN-PERSON POSITION

Are you an experienced IT professional that wants to join our fun and close-knit team? Do you enjoy joking around with co-workers and being rewarded for a job well-done?

We are a local, established IT consulting firm looking to hire an energetic, motivated individual with strong interpersonal skills to provide onsite technical support to our clients (desktops, servers, network).

Our ideal candidate would be a self-directed individual with a strong work ethic who has the confidence and skill to work on a large variety of IT environments. We have a work hard/play hard type atmosphere where all staff get along with one another.

We offer a great benefits package including PTO, 401k, 100% vision/medical/ dental/life insurance paid by employer, wellness and education budget, vehicle allowance and many other perks including Aces' suite tickets, stocked kitchen, and more. Please send in your resume, and salary requirements.

Compensation range:

• Depends on experience

Skills we are seeking:

• First and foremost, the ability to be a team player. Jump in and assist when other team members are behind or busy (and expect to get the same in return from your team.)
• Must be able to take direction from STAC's Owners and Office Manager and see tasks through to the end.
• Ability to interact on a personal level with end users from the C Level to all other positions in the company
• 2016/2019 Server setup and infrastructure design including (Active Directory setup, DNS, WINS, DHCP, Terminal Server)
• Extremely high technical aptitude, allowing for rapid learning and application of industry trends, new technologies, software and technical concepts
• Thorough understanding of MS networking and troubleshooting
• Strong understanding of IP networking and troubleshooting including routing, WAN setup
• Excellent interpersonal communication skills to be able to communicate technical information to clients in clear and concise layman's (non-technical) terms using both verbal and written formats.
• Communicate responsively with clients, vendors, and fellow staff members using both verbal and written formats.
• Exceptional time management and organizational skills
• Comfortable working with all levels of a company from CEO through front line staff
• Ability to represent the company in a highly professional manner.
• Strong sense of ownership and willingness to take responsibility and accountability with all client interactions.
• Provide professional quality work by completing all projects in a thorough, timely and accurate manner, producing a finished result that is functional, lasting and aesthetically pleasing.
• Ability to negotiate with vendors, clients and staff
• Maintain the highest level of confidentiality
• Ability to effectively manage time in a fast-paced, multi-tasking environment
• Strong designing, estimating, planning and scheduling skills
• Competence in SMB size backup solutions, both on premise and cloud
• Advanced knowledge of remote access, VPN, LAN and WAN topologies, Active Directory, DNS, file sharing, print sharing, Internet access, e-mail, Terminal Server, Remote Desktop
• Knowledge of database design, administration and custom report writing (Specifically Access and SQL)
• Web development, and Internet technologies

Operating Systems:

• Win 10-11
• Windows 2019-2022 Server
• Linux (desirable but not required)
• Mac (desirable but not required)
• Some Unix (desirable but not required)

Software:

Exchange Server 2016. MS Office (all versions), Office365, Azure, Activesync, IIS, VPN, anti-virus/anti-malware solutions, Access, SQL.

Job duties include:

• Maintaining customer IT environments
• Entering time and turning in credit card expenses daily
• Supports internal and external client technical/networking needs; provides accurate and timely resolutions to technical/networking issues.
• Educates clients, when appropriate, on functionality and features of products
• Providing IT support to clients on a day-to-day basis
• Implementing IT projects for clients (from planning through implementation)
• Identify potential areas of improvement within the client's business
• Maintain and grow client relationships
• Estimate and purchase equipment on client's behalf
• Tune systems and train client as necessary to achieve optimum operating performance
• Troubleshoot technical hardware, software and user related issues
• Follow-up on all Network Department services provided to clients
• Keep clients informed of up-to-date technology
• Maintain orderly, clean, and attractive working areas (both in office and at client locations)
• Present a professional, clean, well-groomed appearance
• Perform all other duties as assigned
• Manage client accounts and projects

We are a local, established IT consulting firm looking to hire an energetic, motivated individual with strong interpersonal skills to provide onsite technical support to our clients (desktops, servers, network). We have a work hard/play hard type atmosphere where all staff get along with one another. We offer a great benefits package including PTO, 401k, 100% vision/medical/ dental/life insurance paid by employer, wellness and education budget, vehicle allowance and many other perks including Aces' suite tickets, stocked kitchen, and more. Please send in your resume, and salary requirements.

Company Description

We are a local, established IT consulting firm looking to hire an energetic, motivated individual with strong interpersonal skills to provide onsite technical support to our clients (desktops, servers, network). We have a work hard/play hard type atmosphere where all staff get along with one another. We offer a great benefits package including PTO, 401k, 100% vision/medical/ dental/life insurance paid by employer, wellness and education budget, vehicle allowance and many other perks including Aces' suite tickets, stocked kitchen, and more. Please send in your resume, and salary requirements.

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