Job Description
Description Savino Del Bene is a Global Freight Forwarding Company headquartered in Florence, Italy. With more than 295 offices and 5,500 employees globally, Savino Del Bene is one of the leading logistics company that offers import, export, customs brokerage services and warehousing third party solutions servicing several Vertical Markets. We are currently looking for an Operations Manager-Import and Export to join our team in Atlanta, GA. We are looking for a dynamic individual with a passion for logistics, operations and service; someone who can build relationships and has strong communication and operational skills. You will be responsible for supporting the operations side of this branch. This is a great opportunity that will challenge you in all the right ways.
Essential Job Functions - Effectively manage Branch staff
- Responsible for coaching, developing and leading staff
- Receive, review, and process import & export documentation for accounts.
- Must have a better than average understanding of Import & Export Regulations and other government agency regulations that govern exports.
- Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
- Obtain and create quotes for shipments and source best method of transportation
- Communicate with overseas agents to ensure proper pre-alerts and documentation.
- Continue to explore different options to reduce cost, and increase revenues.
- Track and trace shipment and provide updates to clients and sales.
- Uphold a strong and professional relationship with airlines, transportation agencies and sales.
- Demonstrate an emphasis on customer satisfaction per company policy.
- Maintain shipment files and ensure billing is completed within a timely fashion.
- Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
- Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required.
- Uphold a strong and professional relationship with airlines, transportation agencies and sales.
- Demonstrate an emphasis on high-level customer satisfaction.
- Maintain shipment files and ensure billing is completed within a timely fashion.
- Assist as backup for alternate accounts.
- Perform other duties as assigned.
- Must be able to perform all tasks with or without accommodations.
Requirements Qualifications Needed: - High School Diploma required, Bachelors strongly desired
- Minimum of 4 years experience with freight forwarder or import/export agency in similar role is required
- Knowledge on incoterms
- Excellent written and verbal communication skills; along with math skills for dimension conversions
- Strong MS Office Suite skills
- Highly organized and able to multi-task paired with strong operational skills
- Professional and courteous demeanor
- Displays a flexible and open-minded willingness to adapt to new environments and be a team player
- Must have good ethical standards
- Bi-lingual or multi-lingual welcomed but not required
Job Tags
Flexible hours,