Job Description

Key Responsibilities:
• Lead and manage multiple concurrent projects with a strong focus on on-time delivery, quality outcomes, and client satisfaction.
• Establish and enforce robust project governance, including documentation standards, delivery milestones, and reporting cadence.
• Act as the primary point of contact for client stakeholders, ensuring clear communication, expectation management, and proactive issue resolution.
• Drive cross-functional collaboration across internal teams and external partners to ensure seamless execution.
• Identify and manage project dependencies, risks, and escalation paths, with a focus on minimizing delivery impact.
• Champion the adoption of Agile, Waterfall, or Hybrid methodologies based on project needs and client preferences.
• Monitor and report on delivery KPIs, including velocity, quality metrics, and client feedback.
• Oversee resource planning, ensuring optimal allocation and balancing across initiatives to meet delivery goals.
• Support continuous improvement by integrating lessons learned and best practices into future engagements.

Required Skills & Qualifications:
• 10+ years of experience in project or program management
• Proven track record of successful project delivery across complex, multi-stakeholder engagements.
• Proficiency in project management tools such as JIRA, MS Project, Smartsheet, and Confluence.
• Exceptional communication and stakeholder management skills, with the ability to build trust and drive alignment.
• Solid grasp of project financials, including budgeting, forecasting, and resource cost tracking.

Desirable Experience:
• Deep understanding of SDLC, Agile/Scrum, and Waterfall delivery frameworks.
• Experience working with distributed teams across geographies and time zones.
• Familiarity with client-facing delivery models, including SOW adherence, invoicing, and performance reviews.

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