Job Description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy thats built on a foundation of trust, dignity, respect, responsibility and clinical excellence.

Candidates MUST reside in Florida or be willing to relocate.

We are seeking a motivated and detail-oriented Salesforce Application Administrator Associate to support the day-to-day operations, maintenance, and optimization of our Salesforce platform. This entry-level role is ideal for someone with foundational Salesforce knowledge who is eager to grow their skills in a collaborative, fast-paced environment.

Key Responsibilities

• Assist in the configuration and customization of Salesforce objects, fields, page layouts, and workflows.
• Provide first-level support to end-users by troubleshooting issues, answering questions, and escalating complex problems as needed.
• Help maintain data integrity through regular audits, deduplication, and data imports/exports.
• Support the creation and maintenance of reports and dashboards to meet business needs.
• Participate in user training and documentation efforts to promote platform adoption.
• Collaborate with cross-functional teams to gather requirements and implement solutions.
• Assist in testing and deployment of new features, updates, and integrations.
• Stay current with Salesforce best practices, new features, and platform updates.

Basic Qualifications

• Bachelors degree in Information Systems, Business, Computer Science, or a related field (or equivalent experience).
• 12 years of experience working with Salesforce or in a CRM support role.
• Salesforce Administrator Certification (ADM-201) is a plus or willingness to obtain within 6 months.
• Basic understanding of Salesforce architecture, including objects, fields, workflows, and permissions.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Preferred Skills

• Experience with Salesforce Lightning Experience.
• Familiarity with tools like Data Loader, Salesforce Reports, and Flows.
• Exposure to Agile or Scrum methodologies.
• Interest in pursuing a career in Salesforce administration or development.

Location & Details

Location: Clearwater, FL

Status: Full Time, Exempt: Yes

Shift Hours: 8am-5pm

Weekend Work: Occasional

On Call: No

How often will this team member be working remotely? Hybrid

Equal Opportunity Employer Veterans/Disabled

Req ID 105536

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