Job Description

Job Description

Job Description

Applied Information is a leading developer of connected, intelligent transportation system (ITS) solutions designed to improve safety, reliability and mobility. Applied Information’s Glance Smart City Supervisory System™ platform allows cities to manage all their traffic and ITS assets on one web-based application. This includes 5 key areas: Traffic Intersections, School Beacons, Preemption, Transit Signal Priority, and Connected Vehicle. AI’s Glance TravelSafely™ smartphone app connects drivers, cyclists and pedestrians for a safer commute. Our company goal is to save lives, improve traffic, drive commerce, and help the environment.

We are currently hiring for a Sales Account & Training Coordinator in our Alpharetta, GA office. This position is crucial in supporting the Sales Manager by managing our regional distribution partners and customers, identifying their needs and expectations, and communicating effectively. The Sales Account & Training Coordinator will be responsible for developing, implementing, and managing comprehensive training programs to ensure continuous skill development for our distribution partners. Product knowledge, problem-solving, communication, follow-up, situational awareness, and the ability to wear many hats are critical in this role.

Accountable for Training Program

• Develop, implement, and manage comprehensive training programs for distribution partners.
• Create and update training materials.
• Coordinate and facilitate training sessions.
• Track and assess participant progress.
• Collaborate with internal teams to align training with business goals.
• Manage training schedules and logistics.
• Support distribution partners in achieving operational excellence.

Accountable for Sales and Opportunities Pipeline with Distributor Partner s

• Bi-weekly / Monthly Calls
• Manage Salesforce
• Forecasting and Production pipeline updates
• Creating quotations
• Understanding risks

Accountable for Sales Order Process and Fulfillment

• Forecasting orders and delivery expectations
• Ensuring accuracy of orders received

Accountable for Distributor/ Customer Communications

• Reporting/ Escalating Technical needs/RMA
• Scheduling key meetings + presentations
• Coordinating trainings + onboarding new distributor reps
• Documentation for projects as required (licensing/ NDA’s/Sole Source)

Accountable for Data Plans

• Communicate upcoming renewals to distributor reps
• Account for device details and quote consolidations
• Collaborate with the Administration team

Required Skills:

• Exhibits situational awareness, leadership skills and sense of urgency.
• Has strong communication skills
• Seeks opportunity and growth
• Ability to assess and allocate appropriate resources
• Has grit and problem solves
• Proven ability to manage projects from initiation to completion, ensuring tasks are followed through to successful execution
• Project management skills

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